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Terms of Service for Linden Hof

Effective Date: 23/01/2025

 

Welcome to the Linden Hof website. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

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1. Acceptance of Terms
By using our website and services, you confirm that you accept these Terms of Service and agree to abide by them. If you do not agree to these terms, please refrain from using our website and services.

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2. Services Provided
Linden Hof offers a range of electrical, solar, and lighting solutions tailored to the needs of homeowners and businesses. We reserve the right to modify, suspend, or discontinue any service without prior notice.

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3. User Responsibilities
You agree to:

  • Provide accurate, current, and complete information when requesting services or quotes.

  • Maintain the security of your account and be responsible for any activity that occurs under your account.

  • Notify us immediately of any unauthorized use of your account or any other breach of security.

 

4. Intellectual Property
All content on the Linden Hof website, including text, images, logos, and designs, is the property of Linden Hof and is protected by copyright and other intellectual property laws. You may not reproduce, modify, or distribute any part of our website without express written permission.

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5. Limitation of Liability
Linden Hof will not be liable for any indirect, incidental, or consequential damages arising from your use of our services or website. Our total liability is limited to the maximum extent permitted by law.

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6. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.

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7. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Kenya.

Refund Policy for Linden Hof

Effective Date: 23/01/2025

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At Linden Hof, we aim to provide high-quality services and customer satisfaction. If you are not satisfied with your service, please review our refund policy below.

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1. Eligibility for Refunds

Refunds may be available for:

  • Services that were not performed as agreed upon in the service contract.

  • Defective products purchased through our services.

 

2. Requesting a Refund

To request a refund, please contact us within 30 days of service completion or product purchase. Provide the following information:

  • Your name and contact information

  • Details of the service or product

  • Reason for the refund request

 

3. Refund Process

Upon receiving your refund request, we will investigate the matter and respond within 5 business days. If approved, refunds will be processed in the same manner as the original payment method within 14 days.

 

4. Exceptions

Refunds may not be granted in the following situations:

  • Dissatisfaction with services that you had previously approved.

  • Changes in your project after work has commenced.

  • Any services that have been completed satisfactorily as per the agreed terms.

 

5. Contact Us

For any questions regarding our Terms of Service or Refund Policy, please contact us at:

Linden Hof
Nairobi Pentecostal Bible College,
Garden Estate Road, Nairobi, Kenya
Phone: +254 741 495 389
Email: hello@linden.co.ke

 

By using our services, you acknowledge that you have read, understood, and agree to these terms and conditions.

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